Polished and whisked

I’m still researching on my second series of liquidation, in the mean time here is a new blog about polished, diplomatic communication and straightforward communication patterns.

A friend of mine discussed with me a long time ago that why Americans are so successful at marketing and selling more cars than Germans, but Germans are very good at mechanics and engineering [This discussion happened several years ago, at that time Ford and GM outperforms Benz and BMW at almost all markets in sales]. The friend visited 16 countries and he has more international experience than me, he concluded that Americans always smile and Germans keep stiff face and they are not good at talking and marketing, more than that they are straightforward (plain) talking what they are thinking in the mind. But I was not convinced at all because he was making a generalization statement. One of the great examples of plain communication is Joe Biden, USA’s current vice president who lost all previous bids of USA”s presidency even though he is talented, honest senator with foreign relations and high IQ, EQ and experience.

The following are the main reasons why plain communication fails,

1. Actually we want to hear always good things about us, we don’t want to hear anything negative about us. Most of times plain communication misses the sugar coating.
2. Context wise implied meanings are very hard to understand for common folks, since sometimes plain communication labeled as contradiction.
3. Plain communication sometimes hurt other’s feeling, even though it was not intended. Plain communications sometimes gives not enough explanations and context and full sentences. Hence we often take it seriously. For example, I went to a BMW car shop and salesman said that here cars are little expensive, so you made your mind. This was very plain and he might imply that i can’t buy the car or he is just warning me before hand since I give him a sense that I just came to this country. This required some analytical from our side.
4. Trust or mistrust, once we trust others we can easily communicate very plainly, sometime we thinks that we are in some trust but the communication receiver was not that trust as producer.

I think how to communicate and what to communicate also now become an art, one size doesn’t fit all. But we can communicate freely and plainly with progressive minded friends because they want to progress with our honest feed back or understands the fully about context, but with others we have to use polished and diplomatic way of communication.

Comments

Vamsi said…
Very interesting post Subba. I think you nailed it.
Vamsi said…
Very interesting post Subba. I think you nailed it.
Thanks Vamsi for your comment.
Polished communication is always important. But it still has to be straight forward and honest, for us to have a long term trust based relationship. Saying things that others want to hear can work only for the short term.
Thanks Sukumar for your comments.

Popular posts from this blog

Coupon Crazy

Google's Killer Application.

Uncontrolled Musing