Ethics-My 0.02
There were 2 incidents, which i won't forget my rest of life from my school days. 1) My stunt of dropout from 3rd grade to favor of work in a cattle (just kidding) 2) one of my classmate burnt my other classmate's books in order to beat him to get top rank. The class rooms across india were literally considered next to religious places, there was no 'drought' of ethics preach, even then my classmate acted unethical way to beat competition. I wondering sometimes why some become unethical but some follows ethical even though they all came from similar society set up and same level schooling etc. The rewards and recognitions also some times shows soft corner to some one plays unethical way, for example, the classmate who burnt other's book did manage to get top rank.
I think ethics is blanket term, we can't expect one have to follow open ended ethics rather we have to define ethics based on context and business success. For example, a car shop may not expect their sales man have to follow 100% ethics including telling lie is big unethical, but they can follow zero tolerance towards a sales man who stolen car parts. Just imagine, Bob joined car shop but he has ethics that he won't tell lie (assume the job paying good salary, he lives next to the car shop blah blah so he joined but one disadvantage is in car sales he have to tell lies). Here are some ideas to Bob to succeed in his career.
1. Identify the moments where a sales man have to lie more - Ask help from co- worker to fill up the gap. When customers ready to close the deal is, most anxious moment and they ask lot of "silly" questions which may need some lies, ask some one to answer those questions.
2. Frankly tell customers about your ethics principles, who knows most of the customers liked your honest and they want to work with a honest sales man.
3. Be with the flow, read more information about cars, some times you have to tell lie because you don't know the answers. Customers won't like the answers, "i will get back to you" or "i don't know". The information and depth to details is key to avoid unnecessary lies.
4. Join with likely minded co-workers even though it is hard to find 100% true speaking sales man, but the close you get is better you be friend with. The point is, never feel left alone.
I think ethics is blanket term, we can't expect one have to follow open ended ethics rather we have to define ethics based on context and business success. For example, a car shop may not expect their sales man have to follow 100% ethics including telling lie is big unethical, but they can follow zero tolerance towards a sales man who stolen car parts. Just imagine, Bob joined car shop but he has ethics that he won't tell lie (assume the job paying good salary, he lives next to the car shop blah blah so he joined but one disadvantage is in car sales he have to tell lies). Here are some ideas to Bob to succeed in his career.
1. Identify the moments where a sales man have to lie more - Ask help from co- worker to fill up the gap. When customers ready to close the deal is, most anxious moment and they ask lot of "silly" questions which may need some lies, ask some one to answer those questions.
2. Frankly tell customers about your ethics principles, who knows most of the customers liked your honest and they want to work with a honest sales man.
3. Be with the flow, read more information about cars, some times you have to tell lie because you don't know the answers. Customers won't like the answers, "i will get back to you" or "i don't know". The information and depth to details is key to avoid unnecessary lies.
4. Join with likely minded co-workers even though it is hard to find 100% true speaking sales man, but the close you get is better you be friend with. The point is, never feel left alone.
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