The main components of EQ are
David Golman, author of Emotional Intelligence, defined “EQ” as an ability to understand one’s own feelings and to express empathy for the feelings of others. His studies showed that EQ is four times more likely than IQ to indicate your level of success. According to Golman, the communication skills responsible for EQ are:
- Empathy (One must be careful not to confuse empathy with either sympathy,pity,emotional contagion,telepathy
- Graciousness.
- The ability to read others.
There is a possibility that high EQ person can be labeled as Sentimental(because of Empathy), Sensitive(because of emotionally helping others) or pushover(because of Graciousness). But the truth is EQ person are highly skilled and know how to out perform in team environments.
There is now strong business case for EQ and most of the Fortune 500 companies try to asses their employee's EQ level. Based on articles,unlike IQ, EQ can be improved and developed.
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